FAQ

What is Hobbybazaar ?

Hobbybazaar is a platform to connect buyers and sellers. We are online classifieds catering to small business owners working from home / small store and face challenges in showcasing their products to the online marketplace.

Is it necessary to have an account to shop on Hobbybazaar?

Yes, It is mandatory for both buyers and sellers to have an account. We need identifiable information of buyers so we can pass on the same to Sellers for making a purchase / transaction.

Why doesn't Hobbybazaar have a cart to ‘Add Products’ ?’Can i buy stuff through Hobbybazaar website ?

We are online classifieds website and not a typical e-commerce website where you can purchase goods directly. We connect the Buyers to Sellers using Whatsapp / Email and they can take things forward. We don’t sell anything through the website.

Is it safe to use my credit/debit card on Hobbybazaar?

All Credit/Debit card details remain confidential and private.

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Does Hobbybazaar store my credit card information?

No, Hobbybazaar does not collect or store your account information at all. Your transaction is authorized at multiple points, first by payuMoney and subsequently by Visa/MasterCard/Amex/Diners secure directly without any information passing through us.

What is 'My Account'? How do I update my information?

It is easy to update your Hobbybazaar account and view your enquiries any time through ‘My Account’. ‘My Account’ allows you inplete control over your transactions on Hobbybazaar

  • Manage/edit your personal data like address, phone numbers, email ids
  • Change your password
  • Manage Store.

What is your Commission percentage?

We DO NOT charge any Commission on the sale of products by Sellers.  We only charge listing fee for your store and the amount would vary based on the nature of Seller’s Subscription.

I uploaded products but they are not live on my shop. Why?

We review all the product uploads to make sure the photo quality is acceptable and the products are not illegal/offensive in nature. We take max 24 hours to do it so your products can take max 24 hours to appear in your shop on hobbybazaar.in

Do I need to invoice the customer?

Invoicing to customer and any taxation related to either domestic or international sale is strictly Sellers responsibility. Hobbybazaar.in is a platform which provides listing services and therefore is not involved in the transactions that occur between the Buyer and the Seller.

How do I get more marketing support from Hobbybazaar?

Hobbybazaar.in offers additional services apart from Subscription so your Store / Products get additional visibility on the website. Please reach out to Support@hobbybazaar.in for help.

Do you provide support in uploading the products?

Yes, Please reach out to support@hobbybazaar.in for any assistance. There may be additional charges for this service.

Do I need to sign any physical agreement?

No,  we have an electronic agreement with you which you accept when you register your store on Hobbybazaar.in. These are listed here for your reference:   Policy for Sellers: http://hobbybazaar.in/policy-for-sellers/  and General Terms and Conditions: http://hobbybazaar.in/terms-and-conditions-Hobbybazaar/

Couldn’t find the information you needed? Please Email us at support@hobbybazaar.in